Privacy Policy

Last updated: 9/14/26

This Privacy Policy explains how NutritionX LLC, doing business as NutritionX ("NutritionX," "we," "us," or "our"), collects, uses, and shares information when you visit nutritionx.co, sign up for our emails or text messages, or purchase or participate in our programs (together, the "Services").

If you do not agree with this policy, please do not use the Services.

Contact: [email protected] · 4949 Express Dr N, Ronkonkoma NY 11779


1. Information we collect

Information you give us

- Contact details: name, email address, phone number, city/state.

Purchase information: items purchased, order history, and billing details. Card payments are processed by Stripe. We do not store full card numbers.

Health and fitness information you choose to share: intake and questionnaire answers, goals, height, weight, body measurements, dietary preferences, allergies or restrictions, activity levels, weekly check-in responses, and progress photos.

Content you post in our community spaces, including comments, questions, and messages to coaches.

Correspondence with us by email, text message, or through forms.

Information collected automatically

Usage and device data: IP address, browser type, device type, pages viewed, referring page, and timestamps.

Cookies and similar technologies, including [Meta pixel / Google Analytics which help us understand site traffic and measure advertising.

Information from other services

We use third-party platforms to deliver our programs — including Skool (community and courses), Trainerize (workouts and check-ins), Stripe (payments), Google Workspace (email), and HighLevel/LeadConnector (our CRM, email, and text messaging system). These platforms provide us with information related to your account and participation.

2. Sensitive information and health data

Some of the information you provide — such as weight, measurements, dietary restrictions, and progress photos — is personal health-related information. We collect it only when you choose to provide it, and we use it solely to deliver coaching, nutrition guidance, accountability, and program administration.

NutritionX is not a healthcare provider, and the Services are not medical care. We are not a covered entity under HIPAA, and information you share with us is not protected health information under that law. Do not send us medical records or diagnostic information you do not want us to have.

Progress photos. Photos you submit are used to administer the program and judge the challenge. We will not publish, post, or use your photos in marketing unless you give us separate written permission.

3. How we use information

We use the information we collect to:

deliver the programs, courses, plans, community access, and coaching you signed up for;

process payments, refunds, and the completion-based guarantee;

administer the challenge and determine the winner;

send you transactional messages such as receipts, access details, schedules, and reminders;

send you marketing emails and, if you have separately opted in, marketing text messages;

respond to your questions and provide support;

measure and improve our website, offers, and advertising;

keep the Services secure and prevent fraud or abuse; and

comply with legal obligations.

4. How we share information

We share information with:

Service providers that run parts of our business on our behalf — payment processing, CRM, email and SMS delivery, community and training platforms, analytics, and hosting. They may use the information only to provide services to us.

Professional advisors such as accountants and attorneys, where needed.

Legal and safety recipients, when we believe disclosure is required by law or necessary to protect rights, safety, or property.

A successor in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Text messaging (SMS) information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging (SMS) program

How you opt in. We send text messages only to people who give express written consent. You may opt in by checking one of the optional, unchecked SMS consent boxes on our form at https://nutritionx.co/join, by texting a keyword to our number, or by giving written consent in person. Providing your phone number by itself does not opt you in, and consent to receive texts is never a condition of purchase.

What we collect for SMS. Your mobile phone number, your consent record (the date, time, and the page or method used to opt in), the consent category you selected, your message history with us, and your opt-out status.

What we send. Two separate categories, each requiring its own consent: account and program messages such as check-in reminders, schedule updates, and support replies; and marketing messages such as challenge announcements, special offers, and discounts.

Frequency and cost. Message frequency varies. Message and data rates may apply. We do not charge for messages, but your mobile carrier may.

How to opt out. Reply STOP to any message at any time. You will receive one confirmation message and no further texts unless you opt in again. Reply HELP for help, or email [email protected].

Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention. We keep consent and opt-out records for as long as required to document compliance, even after you opt out, so that we can honor your opt-out.

5. Your choices

Email: every marketing email includes an unsubscribe link. You can also email [email protected]. We will still send transactional messages about purchases you have made.

Text messages: reply STOP to any message to opt out at any time. Reply HELP for help. Message frequency varies. Message and data rates may apply. Consent to receive texts is never a condition of purchase.

Cookies: most browsers let you block or delete cookies. Some features may not work if you do.

Access, correction, and deletion: email [email protected] and we will respond as required by applicable law. Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to be free from discrimination for exercising those rights.

6. Data retention

We keep information for as long as your account is active and as long as needed to provide the Services, meet legal and tax obligations, resolve disputes, and enforce our agreements. You may ask us to delete your information sooner, subject to those obligations.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and we work with established providers such as Stripe for payments. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Services are intended for adults 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, email [email protected] and we will delete it.

9. Third-party links

Our site and materials may link to other websites and platforms. We are not responsible for their privacy practices, and this policy does not apply to them.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be communicated by email or by notice on the site.

11. Contact us

NutritionX LLC d/b/a NutritionX [email protected] · 4949 Express Dr N, Ronkonkoma NY 11779

NutritionX LLC · 4949 Express Dr N, Ronkonkoma, NY 11779 · [email protected]

© 2026 NutritionX LLC. All rights reserved.